top of page
General Terms and Conditions
​

GENERAL TREATMENT PRINCIPLES

​

At Forever 22 Aesthetics, we are committed to providing exceptional service, accurate and ethical advice, safe and expert treatments by experienced professionals, and using only the highest-quality products. However, it is important to note that while we strive for optimal results, we cannot guarantee specific outcomes. Refunds will not be provided if the results do not meet your expectations.

​

CONSULTATIONS

At Forever 22 Aesthetics, we aim to ensure you achieve results you are thrilled with. Our team will provide you with a comprehensive consultation and recommend a tailored treatment plan. Clients are welcome to return on another day to proceed with their treatment after the consultation. However, we also understand the importance of convenience and can perform treatments on the same day, provided it is deemed safe and appropriate by our practitioners.

​

PERSONAL BELONGINGS

​

Forever 22 Aesthetics cannot accept responsibility for the loss or damage of personal belongings while on the premises. We advise clients to take care of their possessions during their visit.

​

PAYMENT AND FINANCE OPTIONS

​

We offer flexible payment plans through GoCardless, allowing clients to pay a 20% deposit and spread the remaining cost over a period of up to 12 months via direct debit. Payments are collected automatically through GoCardless, ensuring a hassle-free process.

​

LIABILITY

​

Forever 22 Aesthetics will not be held liable in contract or otherwise for any economic loss, including but not limited to loss of profit, or for any indirect, special, or consequential loss or damage arising from the provision of goods and/or services.

It is the client’s responsibility to disclose all relevant medical details prior to each treatment. Forever 22 Aesthetics will not be held liable for any adverse effects or damage resulting from the client’s failure to provide accurate and complete medical information.

Clients must adhere to all aftercare instructions and recommendations provided by our team to ensure the best results and minimize any risks. Nothing in these terms excludes or limits Forever 22 Aesthetics’ liability for death or personal injury caused by negligence.

​

YOUR RIGHT TO COMPLAIN
​

Forever 22 Aesthetics is dedicated to treating all clients with respect, compassion, and fairness. If you are dissatisfied with any aspect of your treatment or experience, you have the right to file a complaint. Complaints can be submitted in person, via telephone, or in writing. Our team is available to assist and support you throughout the complaint process to ensure your concerns are addressed promptly and appropriately.

Birthday Gift Voucher Terms and Conditions

 

1. Voucher Validity

  • Birthday gift vouchers are valid for a period of 30 days after the recipient's birthday, unless otherwise stated.

  • Vouchers cannot be redeemed after the expiry date.

 

2. Redemption

  • Vouchers can only be redeemed at Forever 22 Aesthetics and are not transferable to other businesses or locations.

  • Vouchers can only be used toward the cost of treatments and services offered by Forever 22 Aesthetics.

  • Vouchers cannot be redeemed for cash, products, or any other non-treatment services.

 

3. Appointment Booking

  • Clients must book their treatment in advance to redeem their voucher.

  • Voucher details must be provided at the time of booking.

  • Appointments are subject to availability, and Forever 22 Aesthetics reserves the right to offer alternative dates if required.

 

4. Cancellation Policy

  • If a booked appointment is canceled or rescheduled with less than 24 hours' notice, Forever 22 Aesthetics reserves the right to void the voucher.

  • No-shows will result in the voucher being forfeited.

 

5. Restrictions

  • Vouchers cannot be combined with other promotional offers, discounts, or vouchers.

  • Only one voucher may be used per transaction.

  • Certain treatments may be excluded from voucher use. Please consult with our team at the point of booking.

 

6. Non-Transferable

  • Birthday gift vouchers are non-transferable and must be used by the person named on the voucher.

​

7. General

  • Forever 22 Aesthetics reserves the right to amend these terms and conditions at any time without prior notice.

  • By redeeming the voucher, the client agrees to these terms and conditions.

  • For any inquiries or assistance, please contact Forever 22 Aesthetics directly.

bottom of page